Privacy Policy for Kabvile Mobile
Welcome to Kabvile Mobile, the official e-learning application for Kabale University. Your privacy is important to us, and we are committed to protecting the personal information of our students, lecturers, and all app users. This Privacy Policy explains how we collect, use, and safeguard your data when you use Kabvile Mobile.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name, email address, and other profile details provided during user registration.
- Course enrollment and academic progress data.
b. Device Information
- Device type, operating system, app version, and device identifier for app functionality and performance.
c. Usage Data
- Actions performed within the app, such as accessing course materials, submitting assignments, or participating in forums.
- Log data, including IP address, timestamps, and activity logs.
2. How We Use Your Information
We use the information collected to:
- Enable access to Kabale University’s e-learning resources and services.
- Facilitate communication between students and lecturers.
- Monitor and improve app performance and functionality.
- Provide technical support and resolve issues.
- Ensure compliance with university policies and applicable laws.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share information in the following situations:
- Within Kabale University: To facilitate academic and administrative purposes.
- Service Providers: Trusted third parties who assist in maintaining and improving the app (e.g., hosting providers).
- Legal Compliance: When required by law or to protect the rights and safety of Kabale University, its users, or others.
4. Data Security
We prioritize the security of your information and use industry-standard measures to protect your data, including:
- Secure servers and encrypted data transmission.
- Regular monitoring and updates to address vulnerabilities.
- Limited access to sensitive information, restricted to authorized personnel only.
Despite these measures, no system can be completely secure. By using Kabvile Mobile, you acknowledge the inherent risks of data transmission.
5. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: Request access to the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data where applicable.
- Objection: Object to certain types of data processing, such as marketing.
To exercise your rights, contact us at elearningsupport@kab.ac.ug.
6. Data Retention
We retain your personal data for as long as you are an active user of Kabvile Mobile and as required by academic, legal, or operational needs. Data no longer required is securely deleted or anonymized.
7. Third-Party Links
Kabvile Mobile may contain links to external websites or services. This Privacy Policy does not cover these third-party platforms, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before engaging with them.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Kabale University
Open and Distance Learning Department
Email: elearningsupport@kab.ac.ug
Phone: +256703626285
Website: https://esp.kab.ac.ug